This Privacy Policy applies to information Woking Besom collects about individuals who interact with us (including Recipients, Donors, Timegivers and Referrers). It explains what personal information we collect, how we use it and your rights.

If you have any comments or questions about our Privacy Policy, please contact us.

Lawful Basis

Woking Besom operates under the lawful basis of “Legitimate Interests” with respect to the processing of an individual’s data. The Legitimate Interest is that we require certain data, e.g. contact data, in order to deliver the goods and services we deliver to recipients and interact with donors, timegivers and referrers.

What information do we collect about you?

We collect individual’s names, e-mail addresses, telephone numbers and addresses.

How we use your data

We will only use your data in a manner that is appropriate considering the basis on which the data was collected. For example, we will use your personal information to:

  • reply to enquiries you send to us;
  • process referrals received online, by e-mail or by telephone;
  • provide the goods and services to Recipients referred to us by Referrers;
  • collect goods provided by Donors.

Sharing your data

We will only pass your data to third parties in the following circumstances:

  • You have provided explicit consent for us to pass your data to a named third party;
  • Where we are required by law to share your data.

How long we keep your data

We will take all reasonable steps to ensure that the information we hold about you is kept secure. We will only hold your personal data for as long as it is required. Deleting your information may involve either the removal of the data or its anonymization, meaning that it no longer continues to be personal data that will identify you. Please contact us if you need to request that your data be deleted.

Rights you have over your data

You have the right to request details of the information we hold about you and to ask us to correct, update or delete any information we hold about you. To do this, you should contact us using the Form: we will respond to your request within 30 days of receiving the written request.

For more information about your legal rights in relation to the information we hold about you, please visit the Information Commissioner’s Office website.